Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return, but the condition is the product must be sealed and should not be consumed.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sals@askimbeauty.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@askimbeauty.in


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Refunds will be processed and received within 5 business days after approval from Askim Beauty. 

 

Shipping policy

We offer FREE shipping to every customer for purchases over Rs 900, The Delivery Sent within 48 hours of receiving orders, there may be delays in reaching the deliveries because of Covid-19.

In case of any problem related to order please feel free to contact on the following details.

Company Name: Askim Beauty

Address: Time Logistics 

71 E to T, Govt Industrial Estate, opp. Mangal Exports, Charkop Gaon, Kandivali West, Mumbai, Maharashtra 400067

Phone: 022 2281 5121

Email: sales@askimbeauty.in